The latest version of accreditation recognised in the UK, ISO 9001:2015, particularly focuses on customer satisfaction. Achieving ISO 9001 certification shows ABC customers our commitment to providing high levels of customer service and a willingness to adapt and improve our service regularly.
Recognised worldwide, ISO 9001 is the industry standard for Quality Management Systems, designed for organisations that are ambitious and committed to delivering quality in every aspect of their business.
To achieve certification, companies are required to demonstrate proven organisational practices that meet international regulations, addressing the needs of customers by introducing processes that drive continuous quality improvement company wide.
Safety – Our company wide health and safety aware culture is something we are proud of. With regular training and toolbox talks, ABC has processes in place to keep you and our engineers safe on site. To mitigate against risk, engineers undertake 100% job specific risk assessments before any work is undertaken and provides clear action on how risk it to be eliminated.
Customer Focused – ABC’s services are geared to your individual needs. We can provide the total door package and support, helping you find the security, fire and access solutions you need for your facility. Thousands of happy customers across the UK further demonstrating our dedication to first-class customer service.
Servicing & Maintenance – Keeping your doors operational and, most importantly, safe is paramount. ABC helps you get the most out of your doors, prolonging life and ensuring operational safety and compliance through our planned preventative maintenance and servicing contracts. We have experience managing multi-asset, multi-location facilities to single assets requirements through comprehensive asset registers which keeps maintenance and servicing simple.
Repairs – ABC’s 24hr, 365 day emergency repairs service means we can be there when you need us most and with high first-time-fix outcomes, you can rely on ABC to get you up and running again. In the event that we cannot undertake a repair on the first visit, you can have confidence in our processes to ensure your repair will be managed and completed efficiently and as quickly as possible.
Read more about ABC here!ABC will guide you to the optimum solution for your product and service package needs.
Contact the ABC Doors' national helpdesk and our team will be happy to be your door experts!
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