What to do When a Roller Shutter Breaks Down

If you have ever been unlucky enough to suffer from a roller shutter malfunction, it can feel like the end of the world. After all, shutters that have stalled halfway through opening can force a business to close down for the day until the problem is fixed. Luckily, the ABC Industrial team are on hand to save the day! Read on to find out what you should do if your roller shutter suddenly breaks down…

Don’t Panic

The biggest mistake that a property owner can make upon discovering that their roller shutters have broken down is panic. After all, the cause of most breakdowns can be fixed quickly by an experienced engineer as long as the problem is seen to sooner rather than later. In fact, staying calm in these situations will also help reduce work related stress as many industrial property owners tend to notice how easily the problem was rectified and thus, question why they even panicked in the first place.

Stay Safe

Although any roller shutter can be the victim of a malfunction, many call-outs are associated with automatic transmission. After all, this type of shutter is more likely to breakdown in the middle of opening or closing, forcing a property owner to call out an emergency engineer. During these situations, it is important to prioritise safety and avoid the temptation to try and fix the problem yourself. In fact, all the electronics connected to the shutter should be switched off in order to prevent any accidental injuries.

Call a Professional

When a roller shutter breaks down, the most sensible thing to do is call out an emergency engineer. They have the skills necessary to rectify most roller shutter breakdowns and can rely on their years of experience and training in order to get the job done in a timely fashion, allowing property owners to get back to business as fast as possible. Here at ABC Industrial Doors, we want to ensure that our clients are prepared in a roller shutter emergency. After all, a breakdown doesn’t schedule an appointment, so it is important that property owners invest in a high-quality, preventive maintenance contract so they can be rest assured that they are covered whatever happens. To find out more information about our emergency call-out service for our roller shutters and industrial doors, get in contact with a member of the ABC team today!

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